Improving the Services Quality of Educational Staff Based on Satisfaction and Loyalty Analysis of Nursing Students

Introduction: Educational staff services play a role in determining the quality of education. Service quality is able to provide satisfaction for students. Students who were satisfied with the perceived quality will develop student loyalty to the institution. The purpose of this study was to assess...

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Main Authors: Fresty Africia (Author), Stefanus Supriyanto (Author), Tiyas Kusumaningrum (Author)
Format: Book
Published: Universitas Airlangga, 2017-10-01T00:00:00Z.
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
Copy 1 Available