Improving the Services Quality of Educational Staff Based on Satisfaction and Loyalty Analysis of Nursing Students
Introduction: Educational staff services play a role in determining the quality of education. Service quality is able to provide satisfaction for students. Students who were satisfied with the perceived quality will develop student loyalty to the institution. The purpose of this study was to assess...
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| Format: | Book |
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Universitas Airlangga,
2017-10-01T00:00:00Z.
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