Quality of Services with Respect to their Unique Characteristics - The Field of Education
Services have various unique characteristics compared to other types of products. Any approach to quality control of services must respect and be based on these unique characteristics. In addition to the often mentioned four major characteristics of services - intangibility, variability, inseparabil...
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| Main Authors: | , |
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| Format: | Book |
| Published: |
Athens Institute for Education and Research,
2015-02-01T00:00:00Z.
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| Online Access: | Connect to this object online. |
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Internet
Connect to this object online.3rd Floor Main Library
| Call Number: |
A1234.567 |
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| Copy 1 | Available |