Identification of emergencies in the telephone queue and routing to a fast track (FAST): study protocol for a prospective, two-armed cohort study

Identification of emergencies in the telephone queue and routing to a fast track (FAST): study protocol for a prospective, two-armed cohort study

Abstract Background In Germany, the telephone patient service 116,117 for callers with non-life-threatening health issues is available 24/7. Based on structured initial assessment, urgency and placement of suitable medical care offer have been offered since 2020. The service has been in increasing d...

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Main Authors: Sarah Eichler (Author), Tobias Herrmann (Author), Uta Weidlich-Wichmann (Author), Kodjo Vissiennon (Author), Thorsten Pollmann (Author), Lisa Weller (Author), Christopher Pommerenke (Author), Lars Kroll (Author), Nicolas Alix (Author), Tanja Dietsch (Author), Dominik von Stillfried (Author), Sebastian Carnarius (Author)
Format: Book
Published: BMC, 2024-09-01T00:00:00Z.
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