Adaptive staff scheduling at Outpatient Department of Ntaja Health Center in Malawi - A queuing theory application

• Main Authors: Kambombo Mtonga (Author), Antoine Gatera (Author), Kayalvizhi Jayavel (Author), Mwawi Nyirenda (Author), Santhi Kumaran (Author)
• Format: Book
• Published: SAGE Publishing, 2021-11-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Accurate staff scheduling is crucial in overcoming the problem of mismatch between staffing ratios and demand for health services which can impede smooth patient flow. Patient flow is an important process towards provision of improved quality of service and also improved utilization of hospital reso...