A Study of the Top and Middle Managers knowledge and Attitude on the Feasibility of Applying Total Quality Management in Hospitals of Tehran University of Medical Science in 2009

Background and Aim: Managers today work in a dynamic environment. Their role in creating quality is essential. Today paying attention to the quality of goods and services is the first Paiority in heath care organizations which is in with contact peoples lives. Total Quality Management has undergone...

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Main Authors: A Fayazbakhsh (Author), S Safarani (Author), A Ahangar (Author)
Format: Book
Published: Tehran University of Medical Sciences, 2010-04-01T00:00:00Z.
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3rd Floor Main Library

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