Lean into Clinical Pharmacy: An Experience in Implementing Key Performance Indicators and Gemba Walks into Clinical Pharmacy Services

• Main Authors: Jocelyn Owusu-Guha (Author), Connie Yoon (Author), Jordan DeWitt (Author), Pamela L. Buschur (Author), Jennifer Bauer (Author), Adam Smith (Author), Abby Tyson (Author)
• Format: Book
• Published: University of Minnesota Libraries Publishing, 2021-11-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Purpose: The Lean methodology was applied to clinical metrics by a critical care pharmacy team. The experiences associated with the development and implementation of clinical metrics and their impact on daily workflow are described. Summary: The Lean methodology has been introduced into the healthca...