Patient satisfaction with the outpatient department services at a tertiary care hospital in Northern India and root cause analysis of the lowest-scoring attribute using fishbone diagram
Background: Assessing patients' satisfaction is an easy and cost-effective method of evaluating the outpatient services provided by health-care institutions. Objectives: The objectives of this study were to determine patient satisfaction among patients attending various outpatient departments (...
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| Main Authors: | , , , |
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| Format: | Book |
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Wolters Kluwer Medknow Publications,
2024-01-01T00:00:00Z.
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Internet
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| Call Number: |
A1234.567 |
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| Copy 1 | Available |