A COVID-19 call center for healthcare providers: dealing with rapidly evolving health policy guidelines

• Main Authors: Aharona Glatman-Freedman (Author), Michal Bromberg (Author), Amit Ram (Author), Miri Lutski (Author), Ravit Bassal (Author), Olga Michailevich (Author), Mor Saban (Author), Dvora Frankental (Author), Rita Dichtiar (Author), Anna Kruglikov-Moldavsky (Author), Violetta Rozani (Author), Dolev Karolinsky (Author), Tali Braun (Author), Inbar Zuker (Author), Lital Keinan-Boker (Author), Barbara G. Silverman (Author)
• Format: Book
• Published: BMC, 2020-12-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Abstract Background Communication between health authorities and healthcare providers is an essential element of the response to public health emergencies. Although call centers can facilitate such communication, no published reports describing their outcomes exist. In advance of the expected COVID-...