Leveraging health information helpline to sustain health-care delivery during the COVID pandemic: Experiences from a State in Eastern India

• Main Authors: Ayesha Siddiqua Nawaz (Author), Bhuvnesh Pratap Singh (Author), Arun Kumar Singh (Author), Chayan Mukherjee (Author), Nitin Rathnam (Author), Shailendra Kumar B Hegde (Author)
• Format: Book
• Published: Wolters Kluwer Medknow Publications, 2023-01-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Background: The unprecedented demands on health-care systems due to the COVID-19 pandemic made countries including India to switch toward alternative modes of health-care delivery. Objectives: The aim of this study was to describe the various COVID-related services delivered through 104 health infor...