Improving the patient experience through provider communication skills building

The doctor's interpersonal skills are arguably the most important to clinical outcome and patient experience. A peer-facilitated, communication skills-building course for physicians has been provided twice annually since its inception in 2004. The course was designed to increase personal awaren...

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Bibliographic Details
Main Authors: Denise Kennedy (Author), John Fasolino (Author), David Gullen (Author)
Format: Book
Published: The Beryl Institute, 2014-04-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
Copy 1 Available