THE ANALYSIS OF DECLINING OUTPATIENT VISITS IN SURABAYA SURGICAL HOSPITAL USING AN INTERNAL BUSINESS PROCESS PERSPECTIVE
Patient visitation is one of the hospital performance indicators. There are several factors which influence the decrease of patient visitation in a hospital. This study aims to identify the factors that caused the decrease of outpatient visitations at Surabaya Surgical Hospital based on the internal...
Saved in:
Main Author: | |
---|---|
Format: | Book |
Published: |
Universitas Airlangga,
2020-08-01T00:00:00Z.
|
Subjects: | |
Online Access: | Connect to this object online. |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Internet
Connect to this object online.3rd Floor Main Library
Call Number: |
A1234.567 |
---|---|
Copy 1 | Available |