KEPUASAN MASYARAKAT TERHADAP PELAYANAN PUSKESMAS: KAJIAN KUALITATIF KULTUR MEDIS, STANDARISASI MUTU, KONSEP PUSKESMAS DAN RELASI DOKTER PASIEN DI KABUPATEN JEMBER

The public's satisfaction ratings of the health center services can be seen from the performance or perceived outcome compared with expectations. The general objective of this study is to assess people's satisfaction of health center services. Method is a qualitative research approach. Thi...

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Principais autores: Isa Ma'rufi (Autor), Abu Khoiri (Autor), Reny Indrayani (Autor), Heri Prasetyo (Autor)
Formato: Livro
Publicado em: Universitas Jember, 2015-03-01T00:00:00Z.
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3rd Floor Main Library

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