The impact of patient engagement on service quality and customer well-being: an introspective analysis from the healthcare providers' perspective
AbstractTo effectively shape healthcare outcomes and delivery, patient engagement has become increasingly important. It also has a significant impact on customer satisfaction and service quality. This study offers an introspective analysis of healthcare providers' experiences and perceptions as...
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| Autores principales: | , , |
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| Formato: | Libro |
| Publicado: |
Taylor & Francis Group,
2024-12-01T00:00:00Z.
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| Acceso en línea: | Connect to this object online. |
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| Número de Clasificación: |
A1234.567 |
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| Copia 1 | Disponible |