Is it time to talk? Interpreter services use in general practice within Canterbury

INTRODUCTION: Effective communication is fundamental to successful health care service delivery, and has a positive impact on access, quality of care, health outcomes, and patient satisfaction. Although there are a growing number of New Zealanders who do not speak English proficiently, underutilisat...

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Bibliographic Details
Main Authors: Seers K (Author), Cook L (Author), Abel G (Author), Schluter P (Author), Bridgford P (Author)
Format: Book
Published: CSIRO Publishing, 2013-06-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
Copy 1 Available