Impact of the Price of Gifts From Patients on Physicians' Service Quality in Online Consultations: Empirical Study Based on Social Exchange Theory

BackgroundGift giving from patients to physicians, which is prohibited in traditional clinical settings in China, has been found to occur in online health communities. However, there is debate on the validity of online gifts since physicians gain an economic benefit. Moreover, the potential impact o...

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Main Authors: Wang, Yanan (Author), Wu, Hong (Author), Xia, Chenxi (Author), Lu, Naiji (Author)
Formato: Livro
Publicado em: JMIR Publications, 2020-05-01T00:00:00Z.
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