STANDARDS FOR THE PHARMACY CUSTOMER SERVICE: OPINIONS OF DIRECTORS AND PHARMACEUTICAL PERSONNEL

Nowadays pharmacy organizations are actively introducing customer service standards into their activity. Efficiency of their introduction depends from the whole range of factors including the recognition of their significance and necessity by every expert. The purpose of the study is to compare the ...

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Bibliographic Details
Main Authors: O. A. Kulikova (Author), L. I. Lavrentyeva (Author)
Format: Book
Published: Volgograd State Medical University, Pyatigorsk Medical and Pharmaceutical Institute, 2015-11-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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