Middle manager responses to hospital co-workers' unprofessional behaviours within the context of a professional accountability culture change program: a qualitative analysis

• Autori principali: KL Bagot (Autore), E McInnes (Autore), R Mannion (Autore), RD McMullan (Autore), R Urwin (Autore), K Churruca (Autore), P Hibbert (Autore), JI Westbrook (Autore)
• Natura: Libro
• Pubblicazione: BMC, 2023-09-01T00:00:00Z.
• Soggetti: article
• Accesso online: Connect to this object online.

Abstract Background The critical role that middle managers play in enacting organisational culture change designed to address unprofessional co-worker behaviours has gone largely unexplored. We aimed to explore middle managers' perspectives on i) whether they speak up when they or their team me...