THE PATIENT'S PERCEPTION OF SERVICE QUALITY AND INTEREST IN RE- VISITS AT SERVICE UNIT OF UNAND HOSPITAL

• 主要な著者: Yeni Dilla Roza (著者), Ujang Sumarwan (著者), Lilik Noor Yuliati (著者)
• フォーマット: 図書
• 出版事項: Andalas University, Faculty of Public Health, 2019-12-01T00:00:00Z.
• 主題: article
• オンライン･アクセス: Connect to this object online.

Every year the number of hospitals has increase in Padang city. This increase intense competition in these hospitals. This is also felt by Andalas University Hospital (RS UNAND) as one of the teaching hospitals in the city of Padang. Therefore UNAND Hospital need to identify the right marketing stra...