Can Health-care Assistant Training improve the relational care of older people? (CHAT) A development and feasibility study of a complex intervention

• Main Authors: Antony Arthur (Author), Clare Aldus (Author), Sophie Sarre (Author), Jill Maben (Author), Heather Wharrad (Author), Justine Schneider (Author), Garry Barton (Author), Elaine Argyle (Author), Allan Clark (Author), Fiona Nouri (Author), Caroline Nicholson (Author)
• Format: Book
• Published: National Institute for Health Research, 2017-02-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Background: Older people account for an increasing proportion of those receiving NHS acute care. The quality of health care delivered to older people has come under increased scrutiny. Health-care assistants (HCAs) provide much of the direct care of older people in hospital. Patients' experienc...