Effects of internal service quality on nurses' job satisfaction, commitment and performance: Mediating role of employee well‐being

Abstract Aim The attitudes and behaviours of nursing staff are critical to determine patients' satisfaction and to have a competitive advantage for any healthcare organization. This study is set to investigate the effects of internal service quality (ISQ) on nurses' job satisfaction, emplo...

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Bibliographic Details
Main Authors: Muhammad Ibrahim Abdullah (Author), Dechun Huang (Author), Muddassar Sarfraz (Author), Larisa Ivascu (Author), Amir Riaz (Author)
Format: Book
Published: Wiley, 2021-03-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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