Engaging patients in balanced scorecard evaluation - An implication at Palestinian hospitals and recommendations for policy makers

• Váldodahkkit: Faten Amer (Dahkki), Haroun Neiroukh (Dahkki), Saad Abuzahra (Dahkki), Yazan AlHabil (Dahkki), Mufeeda Afifi (Dahkki), Duha Shellah (Dahkki), Imre Boncz (Dahkki), Dóra Endrei (Dahkki)
• Materiálatiipa: Girji
• Almmustuhtton: Frontiers Media S.A., 2022-11-01T00:00:00Z.
• Fáttát: article
• Liŋkkat: Connect to this object online.

IntroductionA balanced scorecard (BSC) is a comprehensive performance evaluation (PE) tool. A recent review summarized that a balanced consideration of PE from six perspectives in hospitals must be considered: financial, customer, internal, external, knowledge and growth, and managerial. However, pa...