Successful Moderation in Online Patient Communities: Inductive Case Study

• Main Authors: Skousen, Tanner (Author), Safadi, Hani (Author), Young, Colleen (Author), Karahanna, Elena (Author), Safadi, Sami (Author), Chebib, Fouad (Author)
• Format: Book
• Published: JMIR Publications, 2020-03-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

BackgroundOnline patient communities are becoming more prevalent as a resource to help patients take control of their health. However, online patient communities experience challenges that require active moderation. ObjectiveThis study aimed to identify the challenges of sustaining a thriving online...