Using artificial intelligence to reduce queuing time and improve satisfaction in pediatric outpatient service: A randomized clinical trial

• Main Authors: Xiaoqing Li (Author), Dan Tian (Author), Weihua Li (Author), Yabin Hu (Author), Bin Dong (Author), Hansong Wang (Author), Jiajun Yuan (Author), Biru Li (Author), Hao Mei (Author), Shilu Tong (Author), Liebin Zhao (Author), Shijian Liu (Author)
• Format: Book
• Published: Frontiers Media S.A., 2022-08-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

IntroductionComplicated outpatient procedures are associated with excessive paperwork and long waiting times. We aimed to shorten queuing times and improve visiting satisfaction.MethodsWe developed an artificial intelligence (AI)-assisted program named Smart-doctor. A randomized controlled trial was...