The Terms of "You(s)": How the Term of Address Used by Conversational Agents Influences User Evaluations in French and German Linguaculture

Background: Conversational agents (CAs) are a novel approach to delivering digital health interventions. In human interactions, terms of address often change depending on the context or relationship between interlocutors. In many languages, this encompasses T/V distinction-formal and informal forms...

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Autores principales: Joseph Ollier (Autor), Marcia Nißen (Autor), Florian von Wangenheim (Autor)
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Publicado: Frontiers Media S.A., 2022-01-01T00:00:00Z.
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