Exploring implementation of an electronic referral management system and enhanced primary care service for oral surgery: perspectives of patients, providers and practitioners

• Main Authors: Joanna Goldthorpe (Author), Caroline Sanders (Author), Richard Macey (Author), Lesley Gough (Author), Jean Rogers (Author), Martin Tickle (Author), Iain Pretty (Author)
• Format: Book
• Published: BMC, 2018-08-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Abstract Background A specialist primary care oral surgery service combined with an electronic referral management and triage system was developed in response to concerns raised around overburdened secondary care services in the UK. Whilst the system has the potential to manage conflicting demand fo...