THE RELATIONSHIP OF HOSPITAL COST, SERVICE QUALITY AND PATIENT SATISFACTION
Abstract Customer satisfaction becomes very important to determine the success of service companies. One way to survive in the healthcare industry today is to create customer satisfaction through improved service quality. Hospital cost is an indicator for patients to utilize health services. This st...
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Format: | Book |
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Faculty of Public Health, Sriwijaya University,
2019-07-01T00:00:00Z.
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A1234.567 |
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