Tensions experienced by case managers working in home care for older adults in Quebec: first level analysis of an institutional ethnography

Abstract Background Case managers play a vital role in integrating the necessary services to optimise health-related goals and outcomes. Studies suggest that in home care, case managers encounter tensions in their day-to-day work, that is, disjuncture between what they should do, in theory, and what...

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Main Authors: Alexandra Ethier (Author), Marie-France Dubois (Author), Virginie Savaria (Author), Annie Carrier (Author)
Format: Book
Published: BMC, 2024-03-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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