How surface acting affects turnover intention among family doctors in rural China: the mediating role of emotional exhaustion and the moderating role of occupational commitment

• Main Authors: Anqi Wang (Author), Changhai Tang (Author), Lifang Zhou (Author), Haiyuan Lv (Author), Jia Song (Author), Zhongming Chen (Author), Wenqiang Yin (Author)
• Format: Book
• Published: BMC, 2023-01-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Abstract Background Family doctors in rural China are the main force for primary health care, but the workforce has not been well stabilized in recent years. Surface acting is an emotional labor strategy with a disparity between inner feelings and emotional displays, provoking negative effects such...