Patient's decision and experience in the multi-channel appointment context: An empirical study
BackgroundLong waiting time for treatment in the outpatient department has long been a complaint and has influenced patient's experience. It is critical to schedule patients for doctors to reduce patient's waiting time. Nowadays, multi-channel appointment has been provided for patients to...
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| Materiálatiipa: | Girji |
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Frontiers Media S.A.,
2022-08-01T00:00:00Z.
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