Why they don't understand?

On a daily basis, we are involved in communication processes with colleagues, family members, friends and, in health environment, with patients. In most cases, we do not ask ourselves how these processes happen, neither we care for the effects on the person we are talking to. Usually, in fact, the c...

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Bibliographic Details
Main Author: Roberta Ceccarelli (Author)
Format: Book
Published: Frontiers Media S.A., 2014-11-01T00:00:00Z.
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
Copy 1 Available