Traumatic journeys; understanding the rhetoric of patients' complaints

Abstract Background Research on patients' complaints about healthcare has tended to focus on the typology of complaints and complainants to homogenise complaints and better understand safety implications. Nonetheless, complaints speak to a broader spectrum of harm and suffering that go beyond f...

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Bibliographic Details
Main Authors: May McCreaddie (Author), Bethan Benwell (Author), Alice Gritti (Author)
Format: Book
Published: BMC, 2018-07-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
Copy 1 Available