Effect of improvement measures in reducing interruptions in a Japanese hospital pharmacy using a synthetic approach based on resilience engineering and systems thinking

• Main Authors: Takahiro Kojima (Author), Noriyasu Kinoshita (Author), Harumi Kitamura (Author), Koji Tanaka (Author), Ayumi Tokunaga (Author), Satoshi Nakagawa (Author), Takeru Abe (Author), Kazue Nakajima (Author)
• Format: Book
• Published: BMC, 2023-04-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Abstract Background Workflow interruptions in pharmacies contribute to dispensing errors, a high-priority issue in patient safety, but have rarely been studied from a systemic perspective partly because of the limitations of the conventional reductionistic approach. This study aims to identify a mec...