Family Experience Tracers: Patient Family Advisor led interviews generating detailed qualitative feedback to influence performance improvement

Patient Family Advisors (PFAs) are integral partners in quality improvement processes at Children's Mercy Kansas City. Mimicking Joint Commission patient tracers, the Family Experience Tracer program was created to gather perspectives from end users of care and provide valuable insights regardi...

Full description

Saved in:
Bibliographic Details
Main Authors: Kathryn Taff (Author), Sheryl Chadwick (Author), DeeJo Miller (Author)
Format: Book
Published: The Beryl Institute, 2018-07-01T00:00:00Z.
Subjects:
Online Access:Connect to this object online.
Tags: Add Tag
No Tags, Be the first to tag this record!

Internet

Connect to this object online.

3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
Copy 1 Available