Pharmaceutical services in primary health care: dissatisfaction among users, managers and pharmacists

• Main Authors: Manuela Martins Cruz (Author), Karla Oliveira dos Santos Cassaro Heringer (Author), Cristiane Lyrio (Author), Girlandia Alexandre Brasil (Author), Ewelyne Miranda de Lima (Author), Denise Coutinho Endringer (Author), Dominik Lenz (Author), Ana Maria Bartels Rezende (Author), Tadeu Uggere de Andrade (Author)
• Format: Book
• Published: Universidade de São Paulo, 2022-02-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Abstract To assess the performance indicators for pharmaceutical services (PS) in primary health care (PHC), the level of satisfaction with pharmacy services among users and managers / pharmacists' impressions in relation to the findings were evaluated. The study used mixed methods, including a...