Patient Experience Rounds (PER): Real-time feedback to improve the patient experience and quality of care

• Hlavní autoři: Amber Moore (Autor), Caroline Moore (Autor), Lydia Bunker (Autor), Barbara Sarnoff (Autor)
• Médium: Kniha
• Vydáno: The Beryl Institute, 2020-11-01T00:00:00Z.
• Témata: article
• On-line přístup: Connect to this object online.

While patient feedback is critical to improving the patient experience and clinical care, we are currently limited in our ability to collect feedback in real-time from hospitalized patients. This paper describes our experience and outcomes implementing Patient Experience Rounds (PER). Our model uses...