Patient-Centric Scheduling With the Implementation of Health Information Technology to Improve the Patient Experience and Access to Care: Retrospective Case-Control Analysis

• Main Authors: Chung, Sukyung (Author), Martinez, Meghan C (Author), Frosch, Dominick L (Author), Jones, Veena G (Author), Chan, Albert S (Author)
• Format: Book
• Published: JMIR Publications, 2020-06-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

BackgroundCancellations and rescheduling of doctor's appointments are common. An automated rescheduling system has the potential to facilitate the rescheduling process so that newly opened slots are promptly filled by patients who need and can take the slot. Building on an existing online patie...