Assessment of the responsiveness of a public health service from the perspective of older adults

• Main Authors: Denise da Silva Melo (Author), René Duarte Martins (Author), Renata Patrícia Freitas Soares de Jesus (Author), Isabella Chagas Samico (Author), Antônio Carlos Gomes do Espírito Santo (Author)
• Format: Book
• Published: Universidade de São Paulo.
• Subjects: article
• Online Access: Connect to this object online.

ABSTRACT OBJECTIVE To assess the quality of health care of older adults using as a parameter the assessment of the responsiveness of the service. METHODS This is a descriptive cross-sectional study conducted in a reference unit of the Brazilian Unified Health System at the outpatient level. The samp...