Identifying key items to be addressed by non-clinical operators to manage out-of-hours telephone triage services for older adults seeking non-urgent unplanned care in Belgium: an e-Delphi study

Identifying key items to be addressed by non-clinical operators to manage out-of-hours telephone triage services for older adults seeking non-urgent unplanned care in Belgium: an e-Delphi study

Abstract Background This study aimed to achieve expert consensus regarding key items to be addressed by non-clinical operators using computer-software integrated medical dispatch protocols to manage out-of-hours telephone triage (OOH-TT) services for calls involving older adults seeking non-urgent u...

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Main Authors: Farah Islam (Author), Pieter Heeren (Author), Kelu Yang (Author), Koen Milisen (Author), Marc Sabbe (Author)
Format: Book
Published: BMC, 2024-02-01T00:00:00Z.
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