The Quality of Services Perceived and Expected by Those referring to Private Labs Under the Health Insurance Contract

Background and Aim: The quality of healthcare services is determinant in patients' improvement process, upgrading their satisfaction, ranking healthcare centers, and preventing patients' repeated referrals leading to more costs for healthcare centers and insurance companies. The purpose of...

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Bibliographic Details
Main Authors: Mohammad Arab (Author), Ebrahim Jaafari Pooyan (Author), Abbas Rahimi Forushani (Author), Azam Sadat Rivandi (Author)
Format: Book
Published: Tehran University of Medical Sciences, 2018-07-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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