A model for the role of emotional intelligence in patient safety

Medical errors are the third leading cause of death in the USA, resulting in over 440,000 deaths/year. Although over a decade has passed since the first Institute of Medicine study that documented such horrific statistics and despite significant safety improvement efforts, serious progress has yet t...

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Bibliographic Details
Main Authors: Estelle Codier (Author), David Codier (Author)
Format: Book
Published: Elsevier, 2015-01-01T00:00:00Z.
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
Copy 1 Available