Victorian healthcare experience survey 2016-2018; evaluation of interventions to improve the patient experience

• Autores principales: Eunice Wong (Autor), Felix Mavondo (Autor), Lidia Horvat (Autor), Louise McKinlay (Autor), Jane Fisher (Autor)
• Formato: Libro
• Publicado: BMC, 2021-04-01T00:00:00Z.
• Materias: article
• Acceso en línea: Connect to this object online.

Abstract Background Patient experience is recognised as a quality of care indicator and increasingly health services are working on achieving set targets and improving their performance. Interventions at the point of care targeting communication with patients, patient engagement in care processes an...