Improving User Experience of Virtual Health Assistants: Scoping Review

• Main Authors: Rachel G Curtis (Author), Bethany Bartel (Author), Ty Ferguson (Author), Henry T Blake (Author), Celine Northcott (Author), Rosa Virgara (Author), Carol A Maher (Author)
• Format: Book
• Published: JMIR Publications, 2021-12-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

BackgroundVirtual assistants can be used to deliver innovative health programs that provide appealing, personalized, and convenient health advice and support at scale and low cost. Design characteristics that influence the look and feel of the virtual assistant, such as visual appearance or language...