A model for customer retention in electronic banking market

• Ngā kaituhi matua: Ahmad Khosravi (Author), Vahid Nasehifar (Author), Tohfeh Ghobadi Lamuki (Author), Alireza Islambolchi (Author), Hossein Hajibabaei (Author)
• Hōputu: Pukapuka
• I whakaputaina: Shahid Beheshti University of Medical Sciences, 2022-04-01T00:00:00Z.
• Ngā marau: article
• Urunga tuihono: Connect to this object online.

Background: In a difficult competitive environment, timely and organized relationship with customers is the best way to increase customer satisfaction, increase sales and reduce costs. Methods: In a mixed method, interview was used in qualitative section and questionnaire was used in the quantitativ...