A model for customer retention in electronic banking market
Background: In a difficult competitive environment, timely and organized relationship with customers is the best way to increase customer satisfaction, increase sales and reduce costs. Methods: In a mixed method, interview was used in qualitative section and questionnaire was used in the quantitativ...
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| Main Authors: | , , , , |
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| Format: | Book |
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Shahid Beheshti University of Medical Sciences,
2022-04-01T00:00:00Z.
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Internet
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| Call Number: |
A1234.567 |
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| Copy 1 | Available |