A model for customer retention in electronic banking market

Background: In a difficult competitive environment, timely and organized relationship with customers is the best way to increase customer satisfaction, increase sales and reduce costs. Methods: In a mixed method, interview was used in qualitative section and questionnaire was used in the quantitativ...

Full description

Saved in:
Bibliographic Details
Main Authors: Ahmad Khosravi (Author), Vahid Nasehifar (Author), Tohfeh Ghobadi Lamuki (Author), Alireza Islambolchi (Author), Hossein Hajibabaei (Author)
Format: Book
Published: Shahid Beheshti University of Medical Sciences, 2022-04-01T00:00:00Z.
Subjects:
Online Access:Connect to this object online.
Tags: Add Tag
No Tags, Be the first to tag this record!

Internet

Connect to this object online.

3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
Copy 1 Available