A model for customer retention in electronic banking market

• मुख्य लेखकों: Ahmad Khosravi (लेखक), Vahid Nasehifar (लेखक), Tohfeh Ghobadi Lamuki (लेखक), Alireza Islambolchi (लेखक), Hossein Hajibabaei (लेखक)
• स्वरूप: पुस्तक
• प्रकाशित: Shahid Beheshti University of Medical Sciences, 2022-04-01T00:00:00Z.
• विषय: article
• ऑनलाइन पहुंच: Connect to this object online.

Background: In a difficult competitive environment, timely and organized relationship with customers is the best way to increase customer satisfaction, increase sales and reduce costs. Methods: In a mixed method, interview was used in qualitative section and questionnaire was used in the quantitativ...