Assessing Client Satisfaction with Health Service Delivery under the National Health Insurance Scheme: The Case of Komfo Anokye Teaching Hospital

Background. Client satisfaction is the direct effect of service delivery and, in essence, the basis for quality improvement in any industry. In health financing, it is a significant determinant of clients' enrolment in an insurance scheme. Objectives. This study sought to assess client satisfac...

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Bibliographic Details
Main Authors: Hephzibah Okyere-Mensah (Author), Emmanuel Appiah Brempong (Author), Prosper Babon-Ayeng (Author), Ernest Kissi (Author)
Format: Book
Published: Hindawi Limited, 2023-01-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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