Assessing Client Satisfaction with Health Service Delivery under the National Health Insurance Scheme: The Case of Komfo Anokye Teaching Hospital

• Κύριοι συγγραφείς: Hephzibah Okyere-Mensah (Συγγραφέας), Emmanuel Appiah Brempong (Συγγραφέας), Prosper Babon-Ayeng (Συγγραφέας), Ernest Kissi (Συγγραφέας)
• Μορφή: Βιβλίο
• Έκδοση: Hindawi Limited, 2023-01-01T00:00:00Z.
• Θέματα: article
• Διαθέσιμο Online: Connect to this object online.

Background. Client satisfaction is the direct effect of service delivery and, in essence, the basis for quality improvement in any industry. In health financing, it is a significant determinant of clients' enrolment in an insurance scheme. Objectives. This study sought to assess client satisfac...