Using Service Blueprints to Visualize Pharmacy Innovations

<b>Background</b>: Applying the principles of service design can help pharmacists manage both the quality and patient perceptions of the services they provide. Service blueprints are a widely used service design tool that are rare in the healthcare literature. They can be used to design...

Full description

Saved in:
Bibliographic Details
Main Author: David A. Holdford (Author)
Format: Book
Published: MDPI AG, 2019-05-01T00:00:00Z.
Subjects:
Online Access:Connect to this object online.
Tags: Add Tag
No Tags, Be the first to tag this record!

Internet

Connect to this object online.

3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
Copy 1 Available