Examining Front-Line Administrative Services in a Selected Public Higher Education Institution

The South African government's commitment to people-friendly public service since 1994 has influenced the quality of service provided by front-line administrative staff in public higher learning institutions. This study explores the experiences of front-line administrative staff at the Durban U...

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Main Authors: Mthokozisi Luthuli (Author), Ntando Nkomo (Author), Smangele Moyane (Author)
Format: Book
Published: MDPI AG, 2024-04-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
Copy 1 Available