Examining Front-Line Administrative Services in a Selected Public Higher Education Institution
The South African government's commitment to people-friendly public service since 1994 has influenced the quality of service provided by front-line administrative staff in public higher learning institutions. This study explores the experiences of front-line administrative staff at the Durban U...
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| Main Authors: | , , |
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| Format: | Book |
| Published: |
MDPI AG,
2024-04-01T00:00:00Z.
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